FAQs

I'm a first time client! Anything I should know?

Welcome! Please come ready to relax and be pampered as you deserve. A few things to keep in mind. If this is your first time visiting Sugar & Spice Skincare, we recommend giving yourself some extra travel time to find the location. We do offer a 5-10 minute grace period depending on the duration of their appointment. However, if you're beyond 10 minutes late, you will be asked to cancel/reschedule. If we can't re-book you for the same week, you will be asked to pay the full service amount.

What forms of payment are acceptable?

Cash is preferred. However, we do accept credit card & venmo payments. Credit cards will incur a 3% processing fee.

Oh no! Something came up...what is your cancellation policy?

We get it, things happen! However, last-minute cancellations and no-shows are responsible for paying the full service cost. We request clients give at least a 12-hour notice of cancellation so another beauty can fill your spot :)

Can I bring my kids?

We LOVE kids! However, we strive to maintain a quiet and serene environment, so please don't bring babies or small children with you.

Why Sugaring vs Wax?

How do I prepare for my first appointment?

To be a candidate for sugaring, your hair must be at least a quarter of an inch long so that the gel is able to bind to the hair and pull it out at the root. Ideally for the first appointment, there should be as much hair growth as possible for a smooth removal process. Three weeks (or more) of growth is perfect. We recommend new clients take 1-2 ibuprofeun prior to first appointment. Try to avoid/limit caffeine that day, because it can increase skin sensitivity. Also, you'll have much smoother results if your skin is exfoliated and free of lotions/oils/makeup, and deodorant.

What do I need to know about facial sugaring?

Please avoid using any type of acids/retinol products on your face for ONE week before your appointment. This includes facials, and peels. Some product ingredients can temporarily thin the skin, and can result in far more redness and irritation post sugaring.​

I'm pregnant or experiencing that oh so wonderful time of the month. Can I still get Sugared?

If you are pregnant or anywhere near your menstrual cycle, your skin will be far more sensitive than usual, aka, you will feel more discomfort. It's your choice to reschedule.

Post-Sugar tips!

Post-sugaring, your skin will be in a sensitive state. People should avoid hot water, exfoliation, gym activity and the sauna for 48 hours. After that time period, you are also in the clear to exfoliate to prevent in-grown hairs. Apply a gentle exfoliant like "TendSkin" to treat ingrown hairs. Use Hydrocortisone 1% cream to soothe any skin sensitivity. Keep in mind that depending on the length of your hair at the initial treatment, it may take a few sugaring sessions before your skin feels completely smooth after each appointment.

What are the benefits of a facial?

A facial is essentially a multi-step skin treatment that is one of the best ways to take care of your skin. A facial cleanses, exfoliates, and nourishes the skin, promoting a clear, well-hydrated complexion and can help your skin look younger and healthier.

How do I prepare for my first appointment?

Please avoid using any type of acids/retinol products on your face for ONE week before your appointment. These products thin the skin, and can result in far more redness and irritation post treatment. Also, please avoid any sort of hair removal sugaring/waxing for ONE week before your appointment. Makeup - It's preferred that you show up with a clean face. After the skin treatment, you may wear mineral powder, but we recommend you avoid any sort of cream-based makeup for the rest of the day.

I have a big event coming up!

Ideally, a facial treatment/peel is to be done 7-10 days before your big event. Any breakouts or dryness that might occur from the purging process will be cleared by then.

How will my skin feel after?

The HEALTHY GLOW immediately achieved following a facial should last typically 48 to 72 hours, as the skin is deeply hydrated and circulation has been boosted allowing fresh blood to bring new nutrients to the cells. The OVERALL affect of the treatment will last about a month. Your skin regenerates itself about every 30 days, and reverts back to what your DNA tells it to do. To counteract that, we need to reprogram your skin cells every 4-6 weeks depending on the severity of your skin issues. It's advised that you support these treatments by using specialized products at home. I will make recommendations for skincare products you can purchase online or in stores.

Can men get facials too?

Heck yes!! Keep in mind, the less hair there is to get in the way, the more easily and effectively the products will be able to get to work on your skin. If you do shave on the day of your facial, be sure to do so at least six to eight hours before your appointment. If your face is prone to irritation after shaving, shave 24 hours before your appointment.